Job Details

Hours of work: 37 hours per week Working pattern: Permanent      

Closing date: Sunday 28 May 2017

Interview date: Monday 05 June 2017

For an informal discussion please contact Jackie Green Senior Income Recovery Officer or Carla Shuttleworth, Accounts Hub Leader

About the Role

Income Recovery Assistant based at County Hall, Lewes

Are you looking to begin your journey in Accounts Receivable? If so, join us as an Income Recovery Assistant in a department that will recognise and reward you for demonstrating an ‘Epic attitude’ - using your Expertise, Passion and Innovation to deliver the highest quality work to support our Customers.

Do you enjoy making things happen, challenging the status quo, achieving more together and being customer centred?

If so, this is the job for you.

This role sits within the Accounts Receivable team in Lewes who are part of our Business Operations Department in Orbis. The Accounts Receivable team raise 71,000 invoices to the value of 71m ranging from client contributions, rents and leases, damages to street furniture and other sundry income and allocate 100,000 payments. Our team consists of over 50 people who operate flexibly within an agile environment to make best use of our office space e.g. the majority of the team use laptops enabling them to work from home 1-day a week and some work a 9-day fortnight.

 Our goals/recent achievements within the Accounts Receivable team are:

- Reduce the outstanding debt position

- Increase the number of invoices paid by direct debit

- Improved aged debt reporting and monitoring

- Auto allocation of payments received

We are looking for one full-time Income Recovery Assistant to join this team and be a part of our future. Your main responsibilities will be to:

- Raise invoices within the SAP and ContrOCC financial systems

- Recover and allocate income due to the County Council

- Deal with queries arising from outstanding debts

To succeed in this role you’ll be a great communicator with good MS Office skills and possess an eye for detail along with a real passion for delivering awesome customer service in a fast-paced, deadline driven environment. Your ability to remain calm under pressure whilst working to tight deadlines within a team environment will be essential. To be shortlisted for this position your application will clearly evidence how you meet the person specification of the attached job description including:

- Financial systems experience with excellent numeracy, literacy and IT skills.

 -Ability and experience of communicating clearly and concisely at all levels.

 -Ability to approach work methodically whilst being flexible and prioritising as required.

In return for your commitment, we’ll support you every step of the way with training and encouragement and a team spirit that's unbeatable. You will join a team which offers unrivalled support and offers a fantastic work/life balance, with flexibility and brilliant staff benefits.

What is Orbis?

Surrey & East Sussex County Councils have joined forces to create a new partnership for business services known as Orbis. We have combined our expertise across services including finance, human resources, IT, property, procurement, payroll and pensions services enabling us to further develop the services we provide our customer.

We are championing partnerships with other local councils and public sector organisations, so sharing resources is a big part of our future. We are looking for 1 full-time Income Recovery Assistant to join this team and be a part of our future.

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.

From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

Equal Opportunities

East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.

How to apply

Information for redeployees

If you wish to discuss the above position in more detail or be considered for redeployment into this post, please contact your HR Advisor.