Contact Us | 01273 80 30 90

Helping people find jobs in the local area since 2008

IT Helpdesk Analyst

Salary
£26,000 to £28,000 per annum plus excellent benefits
Location
Chichester
Contract
Permanent
Hours
Full Time - Monday to Friday - 37.5 hours

This ad has expired but these jobs from The Goodwood Estate are still open for applications

Jobs in these similar sectors might interest you..


You can start a new job search here


Are you passionate about technology and love solving problems? Join our dynamic IT team at the iconic Goodwood Estate, supporting over 650 users across a diverse and exciting environment.

What You’ll Be Doing
As an IT Support Technician, you’ll be the first point of contact for resolving hardware and software issues. Your day-to-day will include:

  • Troubleshooting IT hardware and software across the estate
  • Logging and managing incidents, problems, and service requests
  • Ensuring timely patching of software vulnerabilities
  • Taking ownership of user issues and seeing them through to resolution
  • Managing IT onboarding and offboarding processes
  • Keeping IT inventory records accurate and up to date
  • Creating and maintaining helpful documentation and FAQs
  • Diagnosing and resolving technical faults
  • Collaborating with the IT Engineering team for escalations

What We’re Looking For
We’re after someone who is:

  • Passionate about IT and eager to learn
  • Friendly, positive, and proactive
  • Detail-oriented and well-organised
  • A confident communicator with a great phone manner
  • A team player who takes responsibility and enjoys a bit of fun at work

Your Skills & Experience
To thrive in this role, you must have:

  • Previous experience in a similar IT support role
  • A structured and conscientious approach to customer service
  • Familiarity with technologies such as:
    • Microsoft 365 (Entra, Intune, Exchange, SharePoint)
    • Windows 11 / Windows Server
    • Active Directory
    • Server Backup Solutions
    • Email Hygiene Solutions

Why Join Us?
At Goodwood, you’ll be part of a unique and vibrant workplace where no two days are the same. You’ll have the opportunity to grow your skills, work with a supportive team, and be part of something truly special.

Ready to apply? We’d love to hear from you



This ad has expired but these jobs from The Goodwood Estate are still open for applications

Jobs in these similar sectors might interest you..


You can start a new job search here