Receptionist - Hotel

The role of Receptionist is a key position, and the primary focus of the role is to deliver excellent guest service. By welcoming our guests in a warm and friendly manner and ensuring they have an outstanding stay, you will contribute to an overall exceptional experience from arrival to departure.

As a receptionist, you will deal with all requests in a professional and efficient manner. The role also includes cash handling and credit card transactions as well as taking reservations and answering the switchboard.

Experience using Opera is desirable but not essential as extensive training will be provided.

Receptionist Key Attributes

• Be a Team player
• Passionate about delivering service to the highest standards
• Have a positive attitude
• Have a pleasant telephone manner
• Have an immaculate personal presentation
• Have excellent communication and IT skills

Benefits

• All team members will be offered a benefit which enables colleagues to track, save and access up to 40% of your earnings as you earn them. This means you won’t need to wait until payday for your money.
• We also have amazing recognition awards for exceptional customer service
• Company Pension Scheme
• Tips
• Full induction and training
• Opportunity to grow in your role

Salary Breakdown: Role is based on a 40 hour week. The rate is £12.65 per hour plus holiday pay at £1.53 per hour, totalling £14.18 per hour. Overtime is also available from time to time.